Dear Bertrand, I had a client rent an apartment and join her many friends for many excursions and outings while in Paris. I had a last minute notice of all the activities and excursions and your team of employees have worked very hard to help us and accommodate our customer. There have been some issues with bad weather and Sebastien worked all weekend helping our client get accommodated and rebooked on a trip to the Loire Valley from Paris. The customer Mrs. M. has been enjoying the apartment and it’s worked out great for the families. I just want you to know that I really enjoyed the team doing such hard work and helping my clients have such a great trip. Andre did a great job in choosing the apartment, Sebastien and Cecile have done a great job in accommodating the customer’s excursions. What a busy year for us all, and we are grateful for what you do for us.